---
title: "Candidate Withdrawal Configuration"
slug: "candidate-withdrawal-configuration"
updated: 2025-10-05T07:04:34Z
published: 2025-10-05T07:04:34Z
canonical: "documentation.infinite.com/candidate-withdrawal-configuration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.infinite.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Candidate Withdrawal Configuration

Abstract

Product: **Workbench**

### Candidate Withdrawal Configuration

- There are two steps to configuring the candidate withdrawal process.
  1. Configure a withdraw HR Status. An existing HR Status can be used, or a new HR Status can be created for this purpose. For more information on creating HR Statuses, see [Manage HR Statuses](/v1/docs/manage-hr-statuses).
  2. Configure the Talent Gateway for candidate withdrawals.
- HR statuses can also be configured to block candidate reactivation for any candidate in a req folder. If the setting **Block job submission reactivation when any candidate in req folder is at this HR status**is checked for an HR status, then reactivation is not possible for other candidates that have withdrawn their application.
  - For example, this setting can be activated for a Hired status. When any candidate is set to the Hired status, no candidate that has withdrawn their application can reactivate it.
- For a candidate to reactivate a withdrawn application:
  - The number of positions remaining in the req needs to be 1 or more.
  - The req status needs to be Open.
  - No candidate inside the req folder have a HR status with the setting **Block job submission reactivation when any candidate in req folder is at this HR status**.
- After a candidate withdraws the application, only that candidate, with that Talent Gateway profile, on that Talent Gateway, can reactivate the application.
- BrassRing users cannot update or undo the designated withdraw HR status inside BrassRing.

### Relevant eLearning

[![Icon5.jpg](https://cdn.us.document360.io/4bb62c4c-9973-48ec-ab93-23d4b1755503/Images/Documentation/fde04f18-1d99-4ebe-996a-e5cffd7820ca.jpg)](https://media.brassring.com/training/Workbench/Sims/35CandidateWithdrawal/story.html)

### Process

#### Configure the Withdrawal HR Status

1. Configure the HR Status by selecting Tools → HR Statuses.
2. Select Actions → Set HR Status actions.
3. Select **the HR Status** by using the **Set job submission withdrawal final status**by using the pull-down menu.

#### Configure the Talent Gateway for Withdrawals

1. To configure the Talent Gateway for withdrawals, select Tools → Talent Gateways.
2. Select the Edit pencil icon for the Talent Gateway.
3. Select **Enable job submission withdrawal**.
4. Select **Save**.

#### Configure HR Statuses to Block Withdrawal

1. Select Tools → HR Statuses.
2. Select the **Edit status pencil icon** for the HR status that cannot be withdrawn from.
3. Select the **Talent Gateway & Agency Manager** settings tab.
4. Select **Block job submission withdrawal when withdrawing candidate is at this HR status.**

![image013.jpg](https://cdn.us.document360.io/4bb62c4c-9973-48ec-ab93-23d4b1755503/Images/Documentation/02134e70-e73c-49ee-b4c5-bbb4eb171eeb.jpg)
5. Select **Save**.

#### Configure HR Statuses to Block Reactivations

1. Select Tools → HR Statuses.
2. Select the **Edit status pencil icon** for the HR status.
3. Select the **Talent Gateway & Agency Manager** settings tab.
4. Select**Block job submission reactivation when any candidate in the req folder is at this HR status**.

![image014.jpg](https://cdn.us.document360.io/4bb62c4c-9973-48ec-ab93-23d4b1755503/Images/Documentation/6fea8658-59ed-40ab-94ef-a237220ebf05.jpg)
5. Select **Save**.