---
title: "Client Provisioning Process Steps"
slug: "client-provisioning-process-steps"
updated: 2024-03-11T06:19:58Z
published: 2024-03-11T06:19:58Z
canonical: "documentation.infinite.com/client-provisioning-process-steps"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.infinite.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Client Provisioning Process Steps

Abstract

Provisioning sites makes them available within the Infinite BrassRing Platform site itself.

To create a client provisioning request, perform the following process steps.

1. Fill in the following Client Provisioning Form with all of the applicable information requested.
2. Create a new **Skills Ticket** in Salesforce with the following information for your customer.

[Down-loadable Word form](https://cdn.us.document360.io/4bb62c4c-9973-48ec-ab93-23d4b1755503/Images/Documentation/Talent%20Suite%20Client%20Provisioning.docx)

**Table 66. Client Provisioning Form**

| **Environment** | Which environment is this for? (Enter Staging or Production)[ ( **Please request Stage & Prod site separately**).] |
| --- | --- |
| **Languages** | What languages are in the contract? - [Please provide ISO standards, two chars for language, and two chars for country/region, separated by underscore. (For example, **en_US**).] - [Introduction](/v1/docs/supported-browsers-and-languages-introduction) \| Enter text here. \| \| --- \| |
| Enter text here. |
| **Data Center** | Which data center is this customer? (Enter US or EU) |
| **ENTITY** |
| **[Gatekeeper]** |
| **Infinite Onboard** | **Infinite Onboard Client Name:**_________________________________________________ **Client ID:** _______________________________________________ Is this Infinite Onboard site an Upgrade or New Site? (Enter New or Upgrade) > [!NOTE] > Important > > [The Infinite Onboard client name will determine the name of the customer in Gatekeeper and Portal. This becomes the client name within the Infinite BrassRing Platform site URL.] |
| **Infinite BrassRing** | **Infinite BrassRing Client Name:** ___________________________________ **Infinite BrassRing Client ID:** ____________________________________________ **Infinite BrassRing Internal Gateway SiteID** (only provide if you want the gateway in the Suite): ____________________________________________ > [!NOTE] > Important > > [Providing the TG SiteID is required if the customer wants to **ONLY**access the Internal Gateway from the suite. This enables the Jobs app tile and allow access to a single Talent Gateway through the Infinite BrassRing Platform.] > [!NOTE] > Note > > Users will be unable to access the configured Talent Gateway outside of the suite. |
| **Infinite BrassRing Platform Admin** |
| **Infinite BrassRing Platform Admin** | [The Infinite BrassRing Platform Admin Application tile will be enabled. ] |
| **TS Admin User** |
| **Infinite BrassRing Platform Admin** | [The Infinite BrassRing Platform Admin user will be enabled. ] - Attach a csv file for your admin user. > [!NOTE] > Important > > [Only Infinite BrassRing Platform admin application access will be granted. NO OTHER APPLICATIONS. > [!NOTE] > Note > > You can then create your own user across all applications with this admin user. |
| **Gatekeeper Correspondence** |
| **Gatekeeper** | [Move correspondence from Stage to Production.] Attach the template file for stage. For prod, add a note to migrate stage templates. |
  1. **Case Record Type**: Internal Support
  2. **Account Name**: Add Client Name
  3. **Status**: New Case
  4. **Subject**: Provision TSTENNANTNAME* in GK ENVIRONMENT (STAGE or PRODUCTION)
  5. **Description**: Please provision CLIENTNAME client in GK ENVIRONMENT. Copy and paste the details from the table below for each product to be added.
  6. **Product**: Infinite BrassRing Platform
  7. **Case Owner (Support Skill)**: KNXA GK Engineering

> [!NOTE]
> Important
> 
> *** The TSTENNANTNAME must match the Onboard Site name EXACTLY. All text fields are case sensitive so please enter them exactly as they exist.**