---
title: "Configure BrassRing Third-Party Browser Cookie Exceptions"
slug: "configure-brassring-third-party-browser-cookie-exceptions"
updated: 2025-11-20T11:16:25Z
published: 2025-11-20T11:16:25Z
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.infinite.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure BrassRing Third-Party Browser Cookie Exceptions

Abstract

Product: **BrassRing on Cloud**

### Configure BrassRing Third-Party Browser Cookie Exceptions

- Some modern browsers block third-party cookies by default. This can cause issues for Infinite BrassRing Platform BrassRing, such as BrassRing not fully loading, or continually refreshing.
- The browser can be configured to add BrassRing as an exception.
- There are three Domain Names to add to the exception list in the browser:
  - [ts.brassring.com](http://ts.brassring.com)
  - [ets.brassring.com](http://ets.brassring.com)
  - [stagingts.brassring.com](http://stagingts.brassring.com)

### Process

#### Google Chrome

1. In Google Chrome, insert chrome://settings/cookies into the URL address bar and select **Enter**.
2. In the S**ites that can always use cookies** section and select **Add**.
3. Insert the **Domain Name**.

> [!NOTE]
> Important
> 
> DO NOT add **https://** in front of the Domain Name.
4. Select Add.

![image001.jpg](https://cdn.us.document360.io/4bb62c4c-9973-48ec-ab93-23d4b1755503/Images/Documentation/15ef834f-c1e0-41f0-b4c3-9044b48b99a0.jpg)
5. Repeat this process for all Domain Names.

#### Safari for iPhones or iPads

1. Open **Settings**on your device.
2. Select **Safari**.
3. Scroll to the **PRIVACY**& **SECURITY**section.
4. Set the **Block All Cookies**option to **OFF**.

> [!NOTE]
> Note
> 
> Depending on the version of the Safari browser this alone will be enough. If issues persist, proceed to the following step 5.

![safari_settings_block_all_cookies.jpg](https://cdn.us.document360.io/4bb62c4c-9973-48ec-ab93-23d4b1755503/Images/Documentation/2e56e21e-125e-40a8-aba0-4016186a484d.jpg)
5. In the **PRIVACY & SECURITY** section, set the **Prevent Cross-Site Tracking** option to **OFF**.