--- title: "I-9 Form Version 10/21/2019 FAQ and Scenarios" slug: "i-9-form-version-10212019-faq-and-scenarios" updated: 2024-02-26T13:30:02Z published: 2024-02-26T13:30:02Z canonical: "documentation.infinite.com/i-9-form-version-10212019-faq-and-scenarios" --- > ## Documentation Index > Fetch the complete documentation index at: https://documentation.infinite.com/llms.txt > Use this file to discover all available pages before exploring further. # I-9 Form Version 10/21/2019 FAQ and Scenarios Abstract I-9 Form Version 10/21/2019 FAQ and Scenarios ## Frequently Asked Questions ### What’s new on the Form I-9 version 10/21/2019? Changes were made to both the instructions and form as follows: 1. Renamed **Swaziland** to **Eswatini/Swaziland** in the [Country of Issuance] field in Section 1 and the foreign passport issuing authority field in Section 2 (country had a recent name change). 2. Renamed **Macedonia**to **Macedonia, North** in the [Country of Issuance] field in Section 1 and the foreign passport issuing authority field in Section 2 (country had a recent name change). 3. Form Instruction Updates: - Clarified who can act as an authorized representative on behalf of an employer - Updated USCIS website addresses - Provided acceptable document clarifications - Updated the process for requesting the paper Form I-9 - Updated the DHS Privacy Notice ### What action is needed to make updates to the new Form I-9 version 10/21/2019? Onboard automatically ensures that all hires coming through are completing the Form version 10/21/2019 on the production deployment date, which is before the drop-dead date of April 30th, when the new Form I-9 **must**be used per USCIS guidelines. ### When the new form is updated in Talent Suite Onboard, what is the experience for New Hires who were in progress or completed Section 1, but Section 2 was/has/will not be completed by the deployment date of Form I-9 Version 10/21/2019? Upon attempting to complete section 2 for a 2017 Form I-9 after release date, the Section 2 approver is presented with an on-screen message that reads: [This version of the Form I-9 has expired. A new version is currently in use; therefore, any edits will require the completion of a new version. We will automatically assign the new version of the Form I-9 to this new hire to complete for you. Please reset I-9 Section One.] ### Question: Will the new hire be notified? Yes. Just like a task being re-opened, an email is sent to notify the new hire of the Form I-9 Section One task. ### Can we see what the users see? Yes. When the user navigates to the I-9 Section2 task **after**the new 10/21/2019 form is enabled (where I-9 section1 is already completed with 2017 form), a message appears and the **Continue**button is disabled. ![image001.jpg](https://cdn.us.document360.io/4bb62c4c-9973-48ec-ab93-23d4b1755503/Images/Documentation/06bfe076-1014-4a4f-94f0-079e30f9e3f1.jpg) The user must select **I-9 Section One Reset**. Just like re-opening a task, the user must provide [Additional Information] to be included in the email which is sent to the new hire email when I-9 Section 1 is reset. ![image002.jpg](https://cdn.us.document360.io/4bb62c4c-9973-48ec-ab93-23d4b1755503/Images/Documentation/a8eae981-a0ad-468f-9f81-76af048ad2a5.jpg) After I-9 Section1 has been reset, an email is sent to the New Hire, or Section 1 Owner, and the user can confirm by viewing the email in the [Correspondence Log]. ![image003.jpg](https://cdn.us.document360.io/4bb62c4c-9973-48ec-ab93-23d4b1755503/Images/Documentation/47a42a7c-7da3-40ad-a3d6-0c91c4ca438c.jpg) ## Scenarios: Common scenarios that you and your new hire’s may encounter based on your unique processes: ### What if my new hire was in process or completed the 07/17/2017 N Form I-9 Section 1 before the production release date of the 10/21/2019 Form I-9 but Section 2 is not targeted for completion until after the new form is implemented? The new hire’s expired Form I-9 is locked for editing and stored for audit reporting purposes if completed. Upon attempting to complete section 2 for a 2017 Form I-9 after release date, the Section 2 approver is presented the message: [This version of the Form I-9 has expired. A new version is currently in use; therefore, any edits will require the completion of a new version. We will automatically assign the new version of the Form I-9 to this new hire to complete for you. Please reset I-9 Section One.] A comment is also added on the 07/17/2017 N form in the **Additional Information** field for audit trail reporting purposes: [[TODAYS DATE] This version of the Form I-9 was not completed and has expired. A new version is currently in use; therefore, the completion of a new version is required.] ### What if the previous version of the Form I-9 is completed in its entirety before the production release date of the new 10/21/2019 Form I-9 and edits need to be made? The new hire’s expired Form I-9 is locked for editing and stored for your audit reporting purposes. Onboard automatically assigns Section 1 of the new 10/21/2019 to your new hire to ensure compliance with USCIS guidelines. The Section 2 approver is presented with the message: [This version of the Form I-9 has expired. A new version is currently in use; therefore, any edits will require the completion of a new version. We will automatically assign the new version of the Form I-9 to this new hire to complete for you. Please reset I-9 Section One.] **Note:** It is recommended that the Section 2 approver add a note to the Additional Information field indicating that a new Form I-9 is being completed because the previous one required edits and has now expired. ### What if I don’t want the incomplete and now expired form version for audit reporting? If you want to purge those forms, submit the request through Salesforce. ### What should I do if I need to reverify an employee who filled out an earlier version of Form I-9? Onboard automatically guides you to enter the new documents in Section 3 of the 10/21/2019 version of Form I-9 and retain it with the previously completed and now expired Form I-9. ### What if the 2017 Form I-9 is completed in its entirety before the production release date and we process an E-Verify? The 2017 I-9 date is used and not require a 2019 I-9 be created.