---
title: "Retracting A Submission"
slug: "retracting-a-submission"
updated: 2024-02-29T13:57:34Z
published: 2024-02-29T13:57:34Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.infinite.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Retracting A Submission

Abstract

Product: **Agency Manager**

## Retracting A Submission

To retract a candidate's submission to more than one job, each submission must be retracted from each job individually.

## Relevant eLearning

[Video](https://cdn.us.document360.io/4bb62c4c-9973-48ec-ab93-23d4b1755503/Images/Documentation/1_6RetractSubmissions%20(1).mp4)

## Process

### Retracting A Submission

1. Select **Active candidates.**
2. Locate the candidate submission that you want to retract. A candidate might appear multiple times in the page, one listing for each job submission.
3. Select the **Retract submission icon** that is associated with the submission to be retracted.
4. The **Retract submission window** opens.

![The Retract Submission Request](https://cdn.us.document360.io/4bb62c4c-9973-48ec-ab93-23d4b1755503/Images/Documentation/5060dfd0-0e9c-4a45-85ea-e38c2ee56452.jpg)
5. The **Sender's email address** field is auto-populated with your email address. Your email address can be edited.
  - The "From" address in the email appears to the recipient as Agency_Contact@trm.brassring.com.
  - To enter more than one reply-to address in this field, enter the **email addresses** separated by a comma.
6. The **Subject line** is auto-populated and can be edited.
7. Update the Message as needed.
  - To restore the default text, select **Restore default** text.
  - To clear all values, select**Clear all.**
  - To cancel, select **Cancel**.
8. To send the retraction, select **Send email.**
9. Select **OK**.
10. The candidate is removed from **Active Candidates.**