---
title: "User Account has Expired"
slug: "user-account-has-expired"
updated: 2024-02-21T14:46:09Z
published: 2024-02-21T14:46:09Z
canonical: "documentation.infinite.com/user-account-has-expired"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.infinite.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User Account has Expired

Abstract

If a user account has expired, the user follows the process steps in this section.

1. The user enters a matching user name and password.
2. When the user selects **Login**, a message is presented informing the user their account has expired.

> [!NOTE]
> Note
> 
> Users with an expired account must contact their BrassRing Platform administrator for help.