--- title: "User Authenticates But Has No Licensed Applications" slug: "user-authenticates-but-has-no-licensed-applications" updated: 2024-02-21T14:27:44Z published: 2024-02-21T14:27:44Z canonical: "documentation.infinite.com/user-authenticates-but-has-no-licensed-applications" --- > ## Documentation Index > Fetch the complete documentation index at: https://documentation.infinite.com/llms.txt > Use this file to discover all available pages before exploring further. # User Authenticates But Has No Licensed Applications Abstract This section describes when the No Licensed Application screen opens if the user does not have licensed applications. 1. The user enters a matching user name and password. 2. When the user selects **Login** the **No Licensed Application** screen opens.