---
title: "User Enters Incorrect Name and/or Password"
slug: "user-enters-incorrect-name-andor-password"
updated: 2024-02-22T09:48:24Z
published: 2024-02-22T09:48:24Z
---

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# User Enters Incorrect Name and/or Password

Abstract

If a user enters an incorrect name and/or password, the user follows the process steps in this section.

1. The user enters a matching user name and/or password.
2. The user selects **Login**.

**Figure 119. Login Incorrect Password Screen**

![Login Incorrect Password Screen](https://cdn.us.document360.io/4bb62c4c-9973-48ec-ab93-23d4b1755503/Images/Documentation/78e162c3-6aaa-4d84-a88c-4160abc4dae4.jpg)