---
title: "Viewing Submitted Candidates"
slug: "viewing-submitted-candidates"
updated: 2024-02-29T14:00:41Z
published: 2024-02-29T14:00:41Z
canonical: "documentation.infinite.com/viewing-submitted-candidates"
---

> ## Documentation Index
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> Use this file to discover all available pages before exploring further.

# Viewing Submitted Candidates

Abstract

Product: **Agency Manager**

## Viewing Submitted Candidates

- The **Submissions in progress screen** displays the information of submitted candidates that have not been processed by the organization.
- The organization determines whether **Active Candidates** can be viewed, and the columns displayed on the page.
- The organization determines whether **Rejected Submissions** can be viewed, and the columns displayed on the page. Submissions can be rejected if:
  - The candidate exists in the client organization's system.
  - The candidate referral rights for that candidate are currently attributed to another agency/agency recruiter.
  - The candidate information was submitted with the Agency's contact information in place of the candidate submission information.
  - Updating a candidate’s contact information does not resubmit the candidate through the system’s submission processes.

## Process

### View Submitted Candidates

1. To view submissions in progress, click **Submissions in Progress.**
  - Candidates are typically processed immediately; however, when traffic is high, it might take up to an hour to process the candidate.
  - The candidate appears on the **Submissions in progress screen** of the Agency Manager through which the submission attempt was made.
  - Candidates might appear multiple times in the **Submissions in progress** page. Each instance represents an application.

### View Active Candidates

1. To view Active Candidates, click **Active Candidates.**
  - You can view candidates that you have submitted.
  - Candidates might appear multiple times in the **Submissions in progress** page. Each instance represents an application.
2. Select the **Candidate Submission** to view the candidate's submission record.
3. Select the **Candidate name** to view the candidate's contact information.
4. The **Questions completed column** in the **Active candidates window** displays Yes or No, which indicates whether candidate completed the organization-specific, or job-specific, questions.
  - The Questions completed updates within 1 hour of the time that the candidate submits their responses.

### View Rejected Submissions

1. To view Rejected submissions, select **Rejected Submissions.**
  - You can view candidates that you have submitted.
  - Candidates might appear multiple times in the **Submissions in progress** page. Each instance represents an application.
2. Select the **Candidate Submission** to view the candidates’ submission record.
3. Select the **Candidate name** to view the candidates’ contact information.

### Privacy Policy Pending Approval

Agency Manager might be configured to have a privacy policy that is applied to candidates. When submitting these candidates, a notification appears stating “Candidates with an asterisk have a privacy policy in pending approval status”.

The candidate receives an email with a link to accept the submission. They must click this **accept link** to complete the submission process.