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Infinite Lead Manager

Managing Acoustic Campaign Users

Abstract

Product: Acoustic Campaign

Managing Acoustic Campaign Users

You must have Org Admin access to Manage Users in Acoustic Campaign.

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Process:
Add a New User
  1. To Add a New User, select MenuSettingsUser Management.

  2. Select Create User Account.

  3. Enter the New Users details on the form that is provided, and select Save.

  4. The User receives an email with their account details, and a link to Acoustic Campaign.

Set User Permissions, Mailing and Landing Page Settings, Application Settings or restrict User IP addresses
  1. Select MenuSettingsOrganization adminUser Accounts.

  2. Select the user name.

    1. Expand the User Permissions to set the permissions for the user, including setting the ability to send communications, and accessing Landing Pages.

    2. Expand the Mailing and Landing Page settings to set the default settings for communications and Landing pages, including setting a default click to view link at the top of communications, enabling the WYSIWYG editor, and folder visibility.

    3. Expand the Application Settings to set Device Location and Survey Connector.

    4. Expand the User IP Restrictions to limit that users access so they can only access the application from specified IP addresses.

Disable a User
  1. Select MenuSettingsUser Management.

  2. Check the users to be disabled.

  3. Select Disable.

Enable a Disabled User
  1. Select MenuSettingsUser Management.

  2. Select Disabled.

  3. Check the users to be enabled.

  4. Select Enable.

Unblock a User
  1. Select MenuSettingsUser Management

  2. The Blocked column shows users that have been blocked from accessing the system.

  3. Check the users to be disabled.

  4. Select Unblock.

Set a user as the Principal user for your Acoustic Campaign instance
  1. Select MenuSettingsUser Management

  2. Select ActionsMake Principal to make that user the principal user.

Become a User
  1. Select MenuSettingsUser Management.

  2. Select Become User to become that user within the system.