Troubleshooting the B-O Integration

Abstract

Many of the BrassRing to Onboard integration errors are resolvable on the client-side, without the intervention of Infinite.

If a support ticket must be opened, include:

• Time of the integration failure

• Candidate’s name

• Job requisition number

• Error message received

For a list of B-O integration candidate export errors and how to troubleshoot them, select this link