Client Provisioning Process Steps

Abstract

Provisioning sites makes them available within the Infinite BrassRing Platform site itself.

To create a client provisioning request, perform the following process steps.

1. Fill in the following Client Provisioning Form with all of the applicable information requested.

2. Create a new Skills Ticket in Salesforce with the following information for your customer.

   1. Case Record Type: Internal Support

   2. Account Name: Add Client Name

   3. Status: New Case

   4. Subject: Provision TSTENNANTNAME* in GK ENVIRONMENT (STAGE or PRODUCTION)

   5. Description: Please provision CLIENTNAME client in GK ENVIRONMENT. Copy and paste the details from the table below for each product to be added.

   6. Product: Infinite BrassRing Platform

   7. Case Owner (Support Skill): KNXA GK Engineering

      Important

      * The TSTENNANTNAME must match the Onboard Site name EXACTLY. All text fields are case sensitive so please enter them exactly as they exist.

   Down-loadable Word form

   Table 66. Client Provisioning Form

   Environment	Which environment is this for? (Enter Staging or Production)[ ( Please request Stage & Prod site separately).]
   Languages	What languages are in the contract? [Please provide ISO standards, two chars for language, and two chars for country/region, separated by underscore. (For example, en_US).] Introduction Enter text here.
   Data Center	Which data center is this customer? (Enter US or EU)
   ENTITY
   [Gatekeeper]
   Infinite Onboard	Infinite Onboard Client Name: _________________________________________________ Client ID: _______________________________________________ Is this Infinite Onboard site an Upgrade or New Site? (Enter New or Upgrade) Important [The Infinite Onboard client name will determine the name of the customer in Gatekeeper and Portal. This becomes the client name within the Infinite BrassRing Platform site URL.]
   Infinite BrassRing	Infinite BrassRing Client Name: ___________________________________ Infinite BrassRing Client ID: ____________________________________________ Infinite BrassRing Internal Gateway SiteID (only provide if you want the gateway in the Suite): ____________________________________________ Important [Providing the TG SiteID is required if the customer wants to ONLY access the Internal Gateway from the suite. This enables the Jobs app tile and allow access to a single Talent Gateway through the Infinite BrassRing Platform.] Note Users will be unable to access the configured Talent Gateway outside of the suite.
   Infinite BrassRing Platform Admin
   Infinite BrassRing Platform Admin	[The Infinite BrassRing Platform Admin Application tile will be enabled. ]
   TS Admin User
   Infinite BrassRing Platform Admin	[The Infinite BrassRing Platform Admin user will be enabled. ] Attach a csv file for your admin user. Important [Only Infinite BrassRing Platform admin application access will be granted. NO OTHER APPLICATIONS. Note You can then create your own user across all applications with this admin user.
   Gatekeeper Correspondence
   Gatekeeper	[Move correspondence from Stage to Production.] Attach the template file for stage. For prod, add a note to migrate stage templates.