Configure System Emails

Abstract

Product: Infinite BrassRing

Configure System Emails

System email templates can be associated with user locale/eLink type combinations so that you can provide default message text for eLinks. This default text is appended to any message text created by the BrassRing user when sending an eLink. Default text prevents eLinks from being sent with no message text, thereby making the eLink far less likely to be filtered out as spam.

If you have System email templates administer or view privileges, you can access the menu items to administer any configured system email templates.

After creating the system email templates, they must be mapped in Workbench.

Process

Add a System Email Template

1. In BrassRing, select Menu → Admin → Communications → Add system email templates.

2. Insert a Template name and the message body. These fields are required. Use spell check to correct any possible errors in the instructional text.

3. Select Add Social referral link, to add a Social referral token to the message body.

4. Select Save.

Edit a System Email Template

1. Select Menu → Admin → Communications → System e-mail templates.

2. Locate the System Email Template to edit and select the Edit icon.

3. Edit the template as needed and select Save.

Deactivate a System Email Template

1. Select Menu → Admin → Communications → Document Packet Templates.

2. Locate the System Email Template to deactivate and select the Deactivate icon.

3. Select Deactivate.

Delete System Email Template

1. Select Menu → Admin → Communications → Blurbs.

2. Locate the System Email Template to delete and select the Delete icon.

3. Select Delete. A message confirms that the document template was deleted successfully.