Customizing E-Mail Correspondence
  • 28 Feb 2024
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Customizing E-Mail Correspondence

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Article Summary

Abstract

Talent Suite administrators can customize a message for any onboarding e-mail correspondence that is sent at the end of an activity. The customize e-mail correspond configuration is performed in the Onboard Manage Correspondence Templates screen.

Onboarding administrators have custom fields available to customize the e-mails that go to new hires upon activity completion. Configuration includes displaying custom tags inside the body of the e-mail correspondence to fetch custom data, and also in the final correspondence the new hire receives to start onboarding.

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To access the Manage Correspondence Templates screen,

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In the Recipients and Content section,

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  1. In the Global Toolbar, display the Settings menu and then select Settings.

  2. Select the System Configuration tab, if not already selected.

  3. Display the Show drop-down list and then select Correspondence. The Manage Correspondence Template screen opens.

  4. Enter customization content in the Body section for the correspondence.

    For example:
    Additional Custom Fields

    <%activity.jobApplication.applicant.Additional Custom Boolean 58%>
    Figure 61. Manage Correspondence Template screen

  5. Select the Save

    icon to save changes.