Onboard FAQs
  • 12 Mar 2024
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Onboard FAQs

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Article Summary


Onboard Frequently Asked Questions (FAQs)


We recommend not closing the browser before logging out of the application. To ensure optimal performance, it is recommended to log out from the application. This will help prevent any issues from arising and ensure a smooth user experience.

I am a new hire. Who do I contact for help with using the onboard new hire application?

If you are an Onboard New Hire user and:

  • Are experiencing issues with setting up your account.

  • Are experiencing issues accessing your account.

  • Have submitted incorrect, or incomplete, information on an Onboard form.

  • Or have general questions regarding the tasks that you must complete.

Please contact your organizations HR department for assistance.

How do I reach the screen that lets me create/edit an eSignature (electronic signature)?

In both the Onboard New Hire application and the Onboard Manager application, if you select Onboard Profile from the navigation menu, you access an Electronic Signature pane that lets you draw or edit an eSignature: If you select Edit, you can upload a graphic image of your signature or draw a new one. Here's a link to the eLearning eSignature topic: