• 27 Feb 2024
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Article Summary


This document provides guidance on the employment verification choices available to companies using the Onboard software applications.

U.S. companies use two main employment verification services:

  • Form I-9 (Employment Eligibility Verification). United States federal form that is required for all new hires, including U.S. citizens. The form helps verify a new hire's identity and establishes whether the worker is eligible to accept employment in the United States.

  • E-Verify. Voluntary automated United States federal program that onboarding managers use to verify their new hires and/or existing hires' eligibility to work in the United States.

There are two Onboard applications that work together for employment verification:

  • Onboard. Used by new hires to complete/sign/submit Section 1 of Form I-9 (Employee Information and Attestation).

  • Onboard Manager. Used by onboarding managers to:

    • Complete/sign/submit Section 2 of Form I-9 (Employer or Authorized Representative Review and Verification). This includes the review/verification of the hire's Form I-9.

    • Complete/sign/submit Section 3 of Form I-9 (Reverification and Rehires). This is used, if needed, for hire reverification/rehire.

    • Interface with the E-Verify program to confirm the new hire's work authorization. This includes submitting the hire's completed and signed Form I-9.

Note: At the end of the I-9 Section 1, 2, and 3 tasks, there is a completed/signed/submitted Form I-9 PDF.


In Onboard Manager, an onboarding manager can assign standalone tasks (I-9 Section 1, I-9 Section 2, I-9 Section 3, and E-Verify) to a new hire. Standalone tasks can be completed at any point of time, even after Onboard End, regardless of the other tasks in the workflow. Note: For a standalone task to be utilized, a standalone setting must be configured/enabled for the client. If not enabled, standalone tasks will not be created.

I-9/E-Verify: Standalone Task Specific to Job Application

In Onboard Manager, the following tasks display:

  • I-9 Section 1_Standalone task

  • E-Verify_Standalone task

If an onboarding manager selects a job application title that does not have a completed I-9 Section 2, then the following error message displays: [Standalone task cannot be created as Job does not have a completed I-9].

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